Hospital Bill

The bill you receive from Baylor Medical Center at Uptown will be for hospital charges only.  This does not include the professional fees for your surgeon, anesthesia, or other consulting physicians for services such as the interpretation of EKG, X-ray or Pathology.  You will receive bills directly from them.  If your admission is covered by insurance, we will accept an assignment of beneifts, file a claim with your carrier, and bill you for the amount not paid by your insurance.  You will be required to pay your deductible if this has not been met, and your estimated co-insurance amount upon admission.  If you do not have insurance, we will collect the estimated hospital bill on admission.  If you have any questions about your hospital bill or need to make financial arrangements please contact our Business Office at (214) 443-3000.  We accept Discover, Visa, MasterCard and American Express, cashier's check, cash and personal checks.

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Insurance Plans: Our facility accepts most major commercial insurance, HMO/PPO plans, Medicare, Workers Compensation, and other government sponsored health coverage.  We strongly encourage patients to verify their benefit coverage or contact us directly to assist with getting this information.

Insurance Precertification

Many health insurance plans now require pre-certification before admission to the hospital.  Please be aware that this is your responsibility, and that failure to notify the carrier can result in reduced payment or even denial of liability on their part. 

What Happens if Baylor Medical Center at Uptown Does Not Have a Contract With Your Insurance Company?

We value our patients, and our goal is to provide excellent service to everyone.  We believe this excellent service should include the billing process.

If Baylor Medical Center at Uptown is not contracted with your health insurance plan, we appreciate your business and will honor your benefits as if we were on your plan.  Baylor Medical Center at Uptown will contact your insurance company and confirm that you have out of network benefits, and notify them that we will be honoring your in-network benefits.

You will receive an explanation of benefits from your insurance company stating that you owe an amount or percentage greater than your in-network benefits.  Please wait until you receive a statement from Baylor Medical Center at Uptown.  Your statement from Baylor Medical Center at Uptown will reflect your in-network discount.

Please let us know if you have any questions or concerns.  On the day of your surgery, an admitting coordinator will review your financial responsibility with you.  You may also call the business office at any time, at (214) 443-3000.

We look forward to servicing you at Baylor Medical Center at Uptown.

• Patient Brochure: Your Financial Responsibility